hero-default

standard-text---heading

hollard-privacy_outcome-of-request-and-fees-payable.jpg

hippogallery:original

hippogallery:thumbnail

faqaccordion---frequently-asked-questions

hollardcms:FAQAccordionQuestionAndAnswerCompound

hollardcms:questionsAndAnswers

contact-us

utilitymenu

main

Funeral Online

Life

• Travel

• Equipage

• Legal

• Car

• Home

• Pet

Insure my life & my stuff

Flexible savings

Retirement savings

Endowment plan

Fund centre

About investments

• Invest now

• Secure online portal

• Forms and documents

• Glossary of terms

Invest & save

Specialist Sector Insurance

• Liability

• Hollard Health

• Specialist Life

• Accident & Health

• Hollard Group Risk

• iTOO Specialty Products

Insure my business  & my people

Life Cover

My Life and More

Funeral Cover

Critical Illness Insurance

Disability and Impairment

Hospital Cash Back Plan

Legal Expenses Cover

Car, Extended Warranty, Home and Pet

For policyholders

Life advisers

Short term brokers

Investment advisers

Specialised Life Insurance

Broker news

For brokers & advisers

Better Futures

Purpose and culture

Company overview

• Hollard International

• Careers

• Partners

Our world

hollardcms:actionUrl

Picture of older man on the phone talking about the PAIA manual

hollardcms:blockImage

hollardcms:ImageWithTitleAndNavArrowActionCard

nav-arrow-card---paia-manual

hollard_privacy_third_party_privacy_notice.png

GridStructure

standard-text---heading---frequently-asked-questions

GridStructure1

hollard_privacy_website_disclaimer.png

body

hollard_privacy_notice_and_policy.png

hollardcms:seoRobot

Hollard privacy notice image of two women talking

nav-arrow-card---privacy-policy

hero-left

footermain

How to claim

Update your policy

Customer care

Find a broker/adviser

Report fraud

Contact us

Headquarters and regional offices

Find us

Better futures

Inclusive insurance

Transformation

Our social impact

Hollard's world

Careers

Become a partner

Media centre

Treating customers fairly

Our company

VerticalSpacingPerBreakpoint1

hollard_privacy_promotion_of_access_to_information_act_paia_manual.png

standard-text---about-our-privacy-policy

Picture of a man on the phone talking about the Hollard website disclaimer

nav-arrow-card---website-disclaimer

hollard-privacy_request-for-access-to-record.jpg

hollardcms:title

hollard_privacy.svg

VerticalSpacingPerBreakpoint

utilitymain

Work with us

Logins for brokers/advisers

faq---privacy

Hollard is committed to protecting your personal information and ensuring your privacy, security and online safety.

What is Hollard's commitment to privacy?

POPIA, the Protection of Personal Information Act, is a South African data privacy law that ensures the protection of personal information.

What is POPIA?

Hollard complies with POPIA by taking reasonable precautions to protect your personal information from theft, unauthorised access and disruption of services.

How does Hollard comply with POPIA?

The Hollard Privacy Notice and Policy informs customers how Hollard collects, uses, shares and protects personal information as required by POPIA.

What is the Hollard Privacy Notice and Policy?

The Privacy Website Disclaimer covers the terms and conditions governing Hollard's relationship with customers regarding the use of its website.

What does the Hollard Privacy Website Disclaimer cover?

The PAIA Manual is a document that outlines Hollard's compliance with the Promotion of Access to Information Act, ensuring transparency and access to information.

What is the PAIA Manual?

Hollard issues a Third-Party Privacy Notice to all suppliers, vendors and partners, emphasising its commitment to protecting personal information.

How does Hollard protect third-party privacy?

You can comply with PAIA by using Form 2: Access the Prescribed Request for Access to Record Form, available on Hollard's website.

How can I request access to my records?

Form 3: Outcome of Request and Fees Payable provides transparent outcomes and fee information under PAIA.

What information is included in the Outcome of Request and Fees Payable form?

You can contact Customer Care on 0861 000 107 or email customerservice@hollard.co.za .

How can I contact Hollard for more information about the privacy policy?

hollardcms:ColumnSpanPerBreakpointCompound

hollardcms:defaultGridItemColSpan

hollardcms:items

grid

breadcrumb

InfoBlockStandardText

A picture of two women talking about the hollard 3rd party privacy statement

nav-arrow-card---3rd-party-privacy

A woman speaking to a Hollard advisor on the phone

nav-arrow-card---request-for-access-to-record

vertical-spacing---extra-large

vertical-spacing---default

GridStructure2

hollardcms:itemColSpan

headless-grid---frequently-asked-questions

A woman chatting to a Hollard advisor on the laptop

nav-arrow-card---outcome-of-request-and-fees-payable

An illustration of a woman at a laptop demonstrating Hollard privacy

hollardcms:headerDotImage

hollardcms:HeaderDotImageSettingsCompound

hollardcms:headerDotImageSettings

hollard-privacy

To register or track a claim, view or update your policy details or talk to a Hollard representative, select from the list of products for more info