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Home > our world > company overview > hollard privacy

Hollard Privacy

We care about your information

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About Hollard's privacy policy

At Hollard, safeguarding the privacy, security and online safety of our customers' personal information is paramount. We understand the trust you place in us and we take our responsibility to protect your data very seriously. We fully comply with POPIA (Protection of Personal Information Act) and implement robust measures to keep your information secure. We take every reasonable precaution to ensure your personal information (including details about your online activity) is safeguarded against theft, unauthorised access and disruptions.

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Hollard Privacy Notice and Policy

This policy serves to inform the customer, known as the “data subject,” how we collect, use, share, and protect your personal information as required by the Protection of Personal Information Act (POPIA).

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Hollard Privacy Website Disclaimer

This document serves to inform the customer, known as the “data subject,” of the terms and conditions we comply with and be bound by, which together with our privacy policy govern Hollard’s relationship with the customer in relation to this website.

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Hollard Promotion of Access to Information Act (PAIA) Manual

Welcome to the privacy page of our website. As a law-abiding corporate citizen, Hollard has a duty to comply with the operative provisions of the Protection of Personal Information Act 4 of 2013 ('POPIA'), which came into effect on 1 July 2020.

POPIA is a data privacy law that complements section 14 of the Constitution of the Republic of South Africa, 1996, which provides that everyone has the right to privacy.

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Third Party
Privacy Notice

A statement to all Hollard third parties, suppliers, vendors, and partners about our commitment to protecting personal information.

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Request for
Access to Record

Easily comply with PAIA using Form 2: Access the Prescribed Request for Access to Record Form (Form 02) for efficient adherence to the Promotion of Access to Information Act (PAIA) and streamlined information access.

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Outcome of Request
and Fees Payable

Access Form 3: Outcome of Request and Fees Payable. Your pathway to transparent outcomes and fee information under the Promotion of Access to Information Act (PAIA).

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Contact us

If you have any questions, or you want to update your personal information or preferences, please contact our Privacy Office on the details below:

Postal address

Hollard Insurance – The Privacy Office
PO Box 87419    
Houghton
2041      
 

Email address

popia@hollard.co.za
 

Physical address

Hollard Insurance – The Privacy Office
Hollard Villa Arcadia
22 Oxford Road
Parktown
2193

10 FAQs
about privacy

What is Hollard's commitment to privacy?

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Hollard is committed to protecting your personal information and ensuring your privacy, security and online safety.

What is POPIA?

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POPIA, the Protection of Personal Information Act, is a South African data privacy law that ensures the protection of personal information.

How does Hollard comply with POPIA?

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Hollard complies with POPIA by taking reasonable precautions to protect your personal information from theft, unauthorised access and disruption of services.

What is the Hollard Privacy Notice and Policy?

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The Hollard Privacy Notice and Policy informs customers how Hollard collects, uses, shares and protects personal information as required by POPIA.

What does the Hollard Privacy Website Disclaimer cover?

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The Privacy Website Disclaimer covers the terms and conditions governing Hollard's relationship with customers regarding the use of its website.

What is the PAIA Manual?

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The PAIA Manual is a document that outlines Hollard's compliance with the Promotion of Access to Information Act, ensuring transparency and access to information.

How does Hollard protect third-party privacy?

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Hollard issues a Third-Party Privacy Notice to all suppliers, vendors and partners, emphasising its commitment to protecting personal information.

How can I request access to my records?

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You can comply with PAIA by using Form 2: Access the Prescribed Request for Access to Record Form, available on Hollard's website.

What information is included in the Outcome of Request and Fees Payable form?

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Form 3: Outcome of Request and Fees Payable provides transparent outcomes and fee information under PAIA.

How can I contact Hollard for more information about the privacy policy?

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You can contact Customer Care on 0861 000 107 or email customerservice@hollard.co.za.